Health and Safety policy

Health and Safety Policy for Man and Van Shepherds Bush

Man and Van Shepherds Bush is committed to providing a safe and healthy working environment for our employees, customers, contractors, and members of the public who may be affected by our activities. As a local removal and transport service, we recognise that our work with vehicles, heavy items, and customer premises can present risks, and we are dedicated to managing those risks responsibly.

This Health and Safety Policy defines our approach to preventing accidents, injuries, and ill health during house moves, flat moves, office removals, and delivery services throughout our operating area.

Our Health and Safety Objectives

Our primary objectives are to:

Identify, assess, and control risks associated with our removal and transport activities.

Protect the physical and mental wellbeing of employees, subcontractors, and customers.

Provide safe vehicles, equipment, and working methods for all removal jobs.

Promote a positive health and safety culture across the company.

Continuously improve our performance through training, supervision, and regular policy reviews.

Management Responsibilities

Management at Man and Van Shepherds Bush accepts overall responsibility for health and safety. This includes:

Ensuring that health and safety considerations are integrated into planning for every move.

Providing suitable and maintained vehicles, lifting equipment, and protective gear.

Carrying out risk assessments for common tasks such as loading, unloading, driving, and handling bulky or fragile items.

Responding promptly to any safety concerns, near misses, or incidents reported by staff or customers.

Reviewing this policy regularly to reflect any changes in our work, best practice, or applicable regulations.

Employee Responsibilities

Every employee and subcontractor working with Man and Van Shepherds Bush has a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. All team members are expected to:

Follow the safety procedures and guidance issued by the company.

Use vehicles, tools, and equipment only for their intended purpose and in a safe manner.

Wear appropriate clothing and protective equipment when required, especially when lifting and carrying heavy or awkward items.

Report any defects, hazards, or incidents to management as soon as possible.

Cooperate with management in implementing any measures introduced to improve safety.

Safe Vehicle Use and Driving Standards

Our work relies on the safe operation of vans and associated equipment. Man and Van Shepherds Bush will:

Ensure that all vehicles are regularly inspected, serviced, and maintained in a roadworthy condition.

Require drivers to hold the appropriate valid licence and be medically fit to drive.

Promote safe driving practices, including adherence to speed limits, careful parking, and considerate manoeuvring in residential and commercial areas.

Ensure loads are properly secured, balanced, and within safe weight limits before any journey begins.

Discourage any use of mobile phones or other distractions while driving, except for safe use of hands-free systems in accordance with the law.

Manual Handling and Lifting Practices

Manual handling is a key part of our removal activities and carries risks of strain and injury. To minimise these risks, we will:

Provide instruction in safe lifting techniques, including team lifting for heavy or bulky items.

Use trolleys, dollies, straps, and other handling aids where appropriate.

Plan removal routes within properties to avoid unnecessary carrying distances, obstructions, and trip hazards.

Assess each item before lifting, considering its weight, shape, and the environment in which it is being moved.

Empower staff to refuse to lift items they believe cannot be moved safely without additional equipment or assistance.

Working at Customer Premises

Our teams regularly work in homes, flats, offices, storage facilities, and other customer locations. To protect everyone present, we will:

Carry out a visual check of access routes, staircases, and loading areas on arrival.

Identify and manage hazards such as loose flooring, poor lighting, uneven surfaces, or blocked exits.

Take care to protect customer property and fixtures, using coverings and corner protectors where necessary.

Maintain clear communication with customers about the sequence of work, access arrangements, and any safety concerns.

Ensure that children, pets, and bystanders are kept away from loading and unloading areas.

Use of Equipment and Personal Protective Measures

Man and Van Shepherds Bush will provide suitable equipment to support safe working, including moving straps, blankets, and handling aids. Where appropriate, team members may also use protective gloves, footwear, or other items to reduce risk. All equipment will be checked regularly to ensure it remains safe and effective.

Incident Reporting and Emergency Procedures

All accidents, near misses, and dangerous occurrences must be reported to management without delay. This allows us to investigate what happened, identify root causes, and take corrective action to prevent a recurrence. In the event of an emergency, such as injury, fire, or collision, our staff will prioritise the safety of all persons present and contact the emergency services where required.

Training, Supervision, and Continuous Improvement

We recognise that proper training and supervision are essential to maintaining high safety standards. Man and Van Shepherds Bush will:

Provide initial and ongoing guidance in manual handling, safe driving, and hazard awareness.

Monitor working practices during removal and delivery jobs to ensure compliance with this policy.

Encourage staff to suggest improvements to working methods and to raise any concerns without fear of blame.

Review our health and safety performance on a regular basis and update procedures as required.

Policy Review and Communication

This Health and Safety Policy is communicated to all employees and subcontractors working with Man and Van Shepherds Bush. It is also available to customers on request so they can understand the standards we apply to our operations. The policy will be reviewed periodically, and whenever there are significant changes to our services, working methods, or legal requirements, to ensure that it remains current, effective, and relevant to our local removal and transport activities.



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Contact us

Company name: Man and Van Shepherds Bush Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 79 Goldhawk Rd
Postal code: W12 8EG
City: London
Country: United Kingdom

Latitude: 51.5020580 Longitude: -0.2277000
E-mail:
[email protected]

Web:
Description: Hire our impeccable removal services in Shepherds Bush W12! Contact us now and our movers will be more than happy to lend you a helping hand!
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